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WebAbsolute NPS uses your score as a marker of ‘good’ against scores from all industries. Find out what the average NPS for your industry is here. Relative NPS looks at your score as a comparison marker, against other companies within your industry. You may look at how you do against your competition, and see this as an indication of ... WebWhat is a Net Promoter Score? A net promoter score is a method of using a single survey question to gauge customer satisfaction with a product. Businesses can send out this question— “On a scale of 0 to 10, how likely are you to recommend [our product or company]?”—at various stages of the customer’s journey. determinant of householder matrix
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